Privacy Policy

This Privacy Policy explains how XY-Trust collects, uses, and shares information when you use our website and portal. We aim to collect only what we need to operate securely and comply with applicable requirements.

Information we collect

• Account information: name, email, and account settings.
• KYC/AML information: identity documents and verification results (typically handled by a KYC provider).
• Transaction metadata: deposit/withdrawal references, timestamps, and internal accounting records.
• Technical data: IP address, device/browser information, cookies, and usage analytics.

How we use information

• To provide and secure the portal and services.
• To complete onboarding and compliance checks (KYC/AML and sanctions screening).
• To detect fraud, abuse, and security incidents.
• To maintain audit logs and operational records.
• To improve the site and user experience (analytics).

Sharing

We may share information with service providers who help operate the platform (for example: KYC providers, infrastructure vendors, analytics providers). We may also share information to comply with law, respond to lawful requests, or protect users and the platform.

Data retention

We retain information for as long as needed to operate the service, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary based on jurisdiction and compliance requirements.

Security

We use administrative, technical, and organizational safeguards designed to protect information. However, no method of transmission or storage is 100% secure.

Your choices

• You can request access, correction, or deletion of certain information where applicable.
• You can control cookie settings in your browser (some site features may require cookies).

Contact

For privacy requests, contact us via the Contact page.